Frequently asked questions
Answers about collaboration, the workflow and the digital services offered.
How does a collaboration begin?
With a brief description of the current situation and an initial consultation. A concrete next step is then proposed — for example an assessment, workshop or clearly defined implementation.
Do you work on site or remotely?
Both. Analysis and many configurations can be completed efficiently remotely. Tasks involving devices, networks or the physical location may require an on-site appointment in Vienna.
Are there fixed packages?
The scope is defined according to need. Recurring services can then be agreed as a clearly described support package.
Do you work with existing service providers?
Yes. Internet providers, POS vendors, tax advisers, electricians or other specialists can be involved when their area of responsibility is affected.
How are data and access credentials handled?
Access is used only to the extent required. Roles, transfer and retention must suit the project and are clarified in advance for sensitive tasks.
Can we start small?
Yes. A limited pilot with clear success checks is often more sensible than a large transformation without practical testing.
Let us assess your specific needs
Briefly describe your current situation. You will receive a clear response on whether and how Hatamian can provide useful support.