IT, POS & automation that work in everyday business
From IT support and Microsoft 365 to POS systems, process automation and WordPress — personally planned, clearly implemented and properly documented.
- A personal point of contact
- On site in Vienna and remotely
- Lean, maintainable solutions
Digital solutions that work together
Solve individual tasks or improve the entire workflow: services can be combined modularly and adapted to the actual needs of your business.
IT Support & IT Management
Practical support for workplaces, networks, devices and ongoing IT questions — on site in Vienna or via remote support.
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POS Systems & Cash Registers
Selection, setup and support for suitable POS solutions — aligned with your business, workflows, hardware and required reporting.
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AI & Process Automation
Simplify recurring tasks, route information correctly and connect existing systems with traceable workflows.
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Microsoft 365 for SMEs
Set up email, files, collaboration and user management in a structured way — with understandable rules for everyday work.
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WordPress & Web Design
Fast business websites with clear user guidance, local visibility and a traceable path from the enquiry to processing.
View serviceLess friction between operations and technology
Good technology does not start with a product, but with the question: what should become easier, faster or more reliable in everyday work? Hatamian considers devices, software, data and responsibilities together. This creates solutions that not only work in the first test, but can also be understood and supported later.
- A clear assessment before any new purchase
- Understandable decisions instead of technical terms without context
- Controlled implementation with test cases and handover
Personal
Direct coordination with one point of contact who understands the whole context.
Business-focused
Technology is assessed by benefit, effort, risk and maintainability.
Systemic
Devices, software, interfaces and people are considered together.
Responsible
Access, exceptions and any required specialist partners are handled transparently.
From the question to a working solution
A clear process reduces misunderstandings, unnecessary purchases and surprises during productive use.
Initial consultation
Understand the current situation, objective, time frame and most important constraints.
Assessment
Record existing technology, workflows, dependencies and risks in a structured way.
Implementation & testing
Implement step by step and test normal workflows as well as important failure cases.
Handover & support
Document the result, clarify responsibilities and provide further support when required.
One enquiry — one traceable workflow
Example of a possible automation workflow: a website enquiry is captured in a structured form, assigned to the correct topic and forwarded for processing.
- The enquiry arrives through a validated form
- Required information is validated and assigned by topic
- The responsible person receives a clear task and status information
- Processing remains traceable without duplicate data entry
This is a simplified example, not a claim about a specific customer project. The actual workflow is planned individually.
For local businesses and growing teams
Especially where little internal IT time is available and several systems need to work together reliably.
Frequently asked questions
Can I start with a small task?
Yes. A clearly defined first step is often the best way to test the way of working and the benefit without unnecessary risk.
Do you work only with businesses in Vienna?
On-site services focus on Vienna and the surrounding area. Many analyses, configurations and automation tasks can also be completed remotely.
Do I already need to know which technology I need?
No. The initial consultation starts with the problem and the objective. Choosing a product only makes sense once the requirements are understood.
Can Hatamian work with existing providers?
Yes. Existing software providers, internet providers, tax advisers or other technical partners can be integrated into a clear workflow.
Let us assess your specific needs
Briefly describe your current situation. You will receive a clear response on whether and how Hatamian can provide useful support.