The problem, its impact, the solution and the concrete benefit
When POS software, receipt printers, payment terminals, the network and workflows do not work together, queues, posting errors and unreliable reports result. Hatamian plans the POS solution as one connected process — from the sale through to the handover to accounting.
The problemAn unsuitable POS system slows staff down, creates duplicate work and makes sales, cancellations and end-of-day closing more difficult.
The possible consequencesIncorrect receipts, downtime and missing interfaces can impair revenue, service quality and traceability.
Our analysisWe clarify the location, users, product range, payment methods, hardware, reports, interfaces and applicable Austrian requirements.
Our solutionWe select a suitable combination, configure users, products, receipts and devices, and coordinate card payment and providers technically.
Your benefitFaster point-of-sale workflows, fewer operating errors and reports that are more useful for daily management.
Implementation & supportStaff receive a practical handover; troubleshooting and changes are coordinated with the providers involved.
How we work
Initial consultation
Understand the current situation, objective, time frame and most important constraints.
Assessment
Record existing technology, workflows, dependencies and risks in a structured way.
Implementation & testing
Implement step by step and test normal workflows as well as important failure cases.
Handover & support
Document the result, clarify responsibilities and provide further support when required.