AI & Process Automation

Simplify recurring tasks, route information correctly and connect existing systems with traceable workflows.

Understand the problem, improve the outcome

The problem, its impact, the solution and the concrete benefit

Copy-and-paste, manual status checks and unclear handovers waste time and lead to overlooked enquiries or inconsistent data. Hatamian first maps the workflow clearly and then automates only those steps that can be improved in a controllable and measurable way.

The problemRepeated data entry, email forwarding and manual lists consume time and make the current status difficult to follow.

The possible consequencesEnquiries remain unanswered, data is transferred twice or incorrectly, and knowledge depends on individual staff members.

Our analysisWe identify triggers, rules, exceptions, data, responsibilities and a measurable objective before selecting a tool.

Our solutionWe connect suitable systems with Power Automate, Microsoft 365, Make, Zapier or controlled AI, including approvals and error paths.

Your benefitShorter lead times, fewer transfer errors and a current status that the team can see without additional follow-up.

Controlled operationTests, logs, notifications, manual escalation and clear documentation make the workflow maintainable.

How we work

Initial consultation

Understand the current situation, objective, time frame and most important constraints.

Assessment

Record existing technology, workflows, dependencies and risks in a structured way.

Implementation & testing

Implement step by step and test normal workflows as well as important failure cases.

Handover & support

Document the result, clarify responsibilities and provide further support when required.

FAQ

Frequently asked questions about process automation

Which process is suitable as a first automation?

A good starting point is frequent, rule-based and measurable: for example distributing enquiries, obtaining approvals, transferring data or filing documents. Processes with many unresolved exceptions should be simplified first.

How can the benefit be estimated in advance?

We compare today’s time requirement, error frequency and lead time with a clear target. This shows whether the expected relief justifies implementation and running costs.

Do existing systems have to be replaced?

Not automatically. Existing licences, interfaces and limitations are checked first. The preferred solution is as small as possible and as robust as necessary.

May AI make sensitive decisions on its own?

Only if this has been agreed as professionally, legally and organisationally responsible. For sensitive data or consequential decisions, human approval, logging and clearly limited access are appropriate.

What happens if an automated workflow fails?

Failure cases are tested in advance. Depending on the risk, the workflow receives retries, notifications and a defined manual path so that an error does not remain unnoticed.

Let us assess your specific needs

Briefly describe your current situation. You will receive a clear response on whether and how Hatamian can provide useful support.

Request a no-obligation initial consultation